Dog & Cat Vets in Sutton

## Summary Banstead Village Veterinary Surgery is an independently owned practice, established in 2003 by Andy Downing (MRCVS, BVetMed). Based on the clinic’s own information and the latest reviews, it appears set up for ongoing general veterinary care—people mention both routine check-ups and “unexpected visits,” and describe a team that listens to concerns and aims to reassure owners. Several reviewers also point to long-term continuity (including one client returning for 16 years). ## Services - General veterinary appointments (bookable via the website). - Repeat prescriptions (requestable via the website). - VIP Health Club (listed on the website; inclusions not specified in the available information). - Emergency/out-of-hours: when closed, the clinic directs clients to out-of-hours providers (MiNight Vet and Vets Now), as stated on its website. ## People - **Andy Downing (MRCVS, BVetMed)** — founded the practice in 2003 (role beyond founder not specified in the available information). - **Clinical team (unnamed in the available reviews)** — owners describe staff who: - listen to concerns and try to help (one review explicitly mentions being listened to), - handle both routine care and unexpected visits in a way that leaves owners feeling reassured. ## Reviews **Google rating: 4.9 stars from 227 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Long-term trust and repeat use (one reviewer describes returning for 16 years). - Owners mention feeling listened to and reassured, including during unexpected visits. - Comments describe the team as professional and accommodating.

## Summary Medivet 24 Hour SuttonWingrave Vets is part of the Medivet group and is set up for round-the-clock care, including emergency and critical cases (the clinic states it operates 24 hours a day, 365 days a year). The website lists on-site diagnostic and hospital-style capabilities such as intensive care, X-rays, ultrasound, ECG and endoscopy, plus dentistry and routine care (vaccinations, neutering, microchipping, parasite care). It also states it holds the ISFM Gold Standard Cat-Friendly Clinic Award. In the latest written reviews available to us, owners describe using the practice for urgent situations (including a holiday emergency) and mention quick treatment, easy booking, and staff who were “warm and welcoming” and showed “a lot of concern.” ## Services Services and facilities mentioned by the clinic include: - Emergency and critical care, including **24 hour intensive care** - **15-minute consultations** - Diagnostics and imaging: **X-rays, ultrasound, ECG** - **Endoscopy** - **Dentistry** - Preventive/routine care: **vaccinations, parasite care** - Procedures: **pet neutering**, **microchipping** - **Animal Health Certificate** (pet travel) - **Home visits** - **Safe disposal of unused medications** (return unused medications to the practice) Species the clinic states it sees: **cats, dogs, rabbits, exotics, and small mammals**. ## Pricing - **Out-of-hours consultation fee:** **£130** (as stated on the clinic website) - The clinic also states there is **no charge for assessment by phone** ## Reviews **Google rating:** 4.4 stars from 451 reviews. **Themes below are drawn from the latest written reviews available to us.** - Emergency care described as straightforward to access: one owner reported it was **easy to book** and their dog was **treated quickly and efficiently** during a holiday emergency. - Staff manner is repeatedly mentioned: reviewers describe the team as **warm and welcoming**, showing **concern**, and looking after pets in a **kind, professional** way. - Repeat satisfaction appears in the recent comments, with one reviewer saying they’ve “always been happy” with the practice.

## Summary Kriek and Gibson Veterinary Surgery is described by clients as a **family-run** practice. Reviews point to a clinic focused on **routine companion-animal care for dogs and cats**, with an emphasis on supportive handling during difficult moments. Owners specifically mention **compassionate end-of-life care** (“treated them lovingly and with respect”), help for **anxious/reactive dogs** via **recommendations for dog trainers**, and a clinic environment that pets appear to enjoy (one owner notes their dog “loves the Vet’s and Nurses” and the **Kong toys** available to buy). ## Services Based on the latest reviews available to us, the clinic is mentioned in relation to: - General veterinary and nursing care for **dogs** (including ongoing care “since she was a puppy”) and **cats** - **Support around euthanasia/end-of-life** situations, with owners describing respectful handling of pets who had passed - **Behaviour support signposting**, including recommending **dog trainers** for an anxious/nervous, reactive dog - Retail of pet items mentioned by name: **Kong toys** ## People - **Lucinda** (role not stated): praised for **recommending dog trainers** to help an anxious/nervous, reactive dachshund, which the owner says helped with the dog’s anxiety. - **Rebecca** (vet): specifically mentioned as **caring** while looking after a client’s cats. ## Reviews **4.8 stars from 78 reviews.** Themes below are drawn from the latest written reviews available to us. - **Kind, welcoming manner** is repeatedly mentioned, including consistent positive experiences over multiple years. - **Compassionate end-of-life support**, with one owner highlighting how their dogs were treated “lovingly and with respect” after they passed. - **Good fit for nervous pets**, including practical help via trainer recommendations for anxiety/reactivity. - **Positive experiences with cats**, with multiple owners mentioning their cats and the support they received.

## Summary Corner Veterinary Clinic says it’s proudly independent and vet-owned, and part of the **London Veterinary Surgeries** group. The website sets it up as a general practice covering **medicine and surgery**, with options like **hospitalisation**, **preventative care**, and **puppy/kitten checks**. In the latest reviews available to us, owners repeatedly mention **helpful reception staff** and vets being **gentle with nervous pets** (including a “shy cat”), alongside one complaint about an appointment being **rescheduled and followed by a long wait for a brief check-up**. The clinic also advertises **0% finance**, **VIP plans** for several pet types, and **5 weeks free pet insurance**. ## Services From the clinic website: - **Surgery & medicine** - **Preventative healthcare** - **Health checks and clinics** - **Hospitalisation** - **Puppy and kitten checks** - **Pet travel advice** - **Pet shop offers** - **Pet insurance** (stated as *5 weeks free pet insurance*) - **0% finance** - **VIP Plans**: VIP Cat, VIP Dog, VIP Bunny, Little VIP Kitten, Little VIP Puppy, Little VIP Bunny - The clinic notes that patients also have access to **Streatham Hill Veterinary Surgery**. ## People From the latest reviews available to us: - **Vets** are described as giving “excellent advice” and being **very gentle** during handling (specifically mentioned with a **shy cat**). - **Reception staff** are repeatedly described as **helpful** and **friendly**. ## Reviews **Google rating: 4.7 stars from 370 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Multiple reviewers describe the team (vets and reception) as **helpful**, with one noting the vet gave **excellent advice** and handled a **shy cat gently**. - One negative review reports an **appointment reschedule**, then a **one-hour wait** for a **five-minute check-up**, suggesting experiences may vary on punctuality.

## Summary Maven Veterinary Care has been providing pet care since 1990, and its website highlights a team selected around “empathy, integrity and passion.” Recent reviews describe it handling both urgent cases (including a dog needing an emergency stomach pump after eating something potentially toxic) and ongoing support for very ill pets (including end‑of‑life support for a rescue cat). Feedback is mixed on front‑of‑house experience: several owners praise friendly, efficient care, while others report blunt or unempathetic interactions from the “Customer Care Team” and frustration with how a simple nail clip request was handled before a staff member stepped in and completed it quickly. ## Services Based on the latest available reviews: - Emergency treatment for toxin ingestion, including a **stomach pump** for a dog that had eaten something potentially toxic. - **Diagnosis and treatment** for an unwell dog (described as diagnosed “very quickly and efficiently,” with the dog “now on the mend”). - **General anaesthetic (GA)** referenced in relation to a prior procedure (“under GA a few months back”). - **Nail/claw clipping**, including a walk-in request described as a “2 second procedure.” - **Support for a seriously ill cat** and end‑of‑life care, including support after the pet’s passing. ## People - **Kate (vet)**: Mentioned for diagnosing a dog’s problem “very quickly and efficiently,” leading to improvement. - **Anneka (role not stated)**: Described as stepping in during a nail-clip visit, placing the dog on the table, clipping the nail, offering a treat, and completing the interaction in under a minute. - **“Customer Care Team” / reception team**: Experiences vary. One review highlights a “lovely” receptionist; other reviews describe front-desk staff as blunt or unhelpful during aftercare (including a suggestion to go to a pet groomer for a nail clip and delays in finding a nurse). ## Reviews **Google rating: 4.5 stars from 446 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Fast, effective clinical care** is praised in specific cases (quick diagnosis; emergency stomach pump handled efficiently). - **Handling stressful situations**: one owner described an emergency visit as made “easy and stress free,” with staff being good with their dog. - **End-of-life support**: one owner reports sustained kindness and support during a cat’s final days and after the pet’s passing. - **Front-desk/customer care concerns**: multiple negative reviews focus on reception/customer-care tone and responsiveness, including blunt communication and dissatisfaction with aftercare handling for a simple nail clip request.