Clinic Not Accepting Clients from VetsCompared
Medivet 24 Hour SuttonWingrave Vets – Vets in Sutton
Clinic Overview
Medivet 24 Hour SuttonWingrave Vets in Sutton is part of the Medivet group and offers 24-hour emergency and critical care throughout the year. The practice lists hospital-style facilities including intensive care, X-rays, ultrasound, ECG and endoscopy, alongside dentistry and routine preventive care. It also states that it holds ISFM Gold Standard Cat-Friendly Clinic status, and recent feedback is especially positive about the team’s kindness, easy booking and prompt help in urgent cases.
Services
- •24-hour emergency and critical care: The practice states it is open around the clock for emergency and critical cases, with intensive care facilities on site. Recent reviewers mention a Boxing Day emergency visit, easy booking for urgent appointments, and weekend availability.
- •Diagnostics and imaging: Website-listed facilities include X-rays, ultrasound, ECG and endoscopy.
- •Routine and preventive care: The practice offers 15-minute consultations, vaccinations, parasite care, neutering and microchipping. Recent reviews also show owners using the clinic for both routine and emergency appointments.
- •Dentistry and additional support: Website information also lists dentistry, Animal Health Certificates for pet travel, home visits, and safe disposal of unused medications through the practice.
- •Species seen: The practice lists care for cats, dogs, rabbits, exotics and small mammals.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services.
- •Out-of-hours consultation fee: £130
- •The practice states there is no charge for assessment by phone
Recent reviews focus much more on the quality of care, reassurance and access to appointments than on cost.
People
Recent reviews specifically mention Francisco, who was praised for confident diagnosis and gentle handling of a cat, and reception team members Jess and Alexs, who were described as reassuring and welcoming. More broadly, reviewers repeatedly describe the wider team as kind, professional, warm and efficient.
Reviews
The practice has a 4.5/5 Google rating from 512 reviews, giving a large base of client feedback overall.
- •A consistent theme is kind, caring and professional treatment, with several owners saying their pets were well looked after and handled gently.
- •Emergency access stands out strongly, with reviewers highlighting easy booking, quick treatment, weekend appointments, and a Boxing Day emergency that was handled efficiently.
- •Owners also mention a warm and welcoming front-desk experience, including praise for Jess and Alexs on reception.
- •More detailed recent comments include praise for thorough, informative and empathetic consultations, and for Francisco’s calm handling of a fidgety cat.
