Maven Veterinary Care – Vets in Sutton
Corporate
Verified PricesClinic Overview
- Many reviewers describe the clinical team as caring, professional and reassuring, with prompt appointments and pets being handled calmly, including nervous dogs and urgent cases. - Recent positive examples include a rabbit vaccination and nail clip, support during euthanasia and bereavement, an emergency stomach pump, and strong praise for Dr. Hiren Shah and Kate Plant.
Services
- •Consultations, examinations and diagnosis: Owners describe prompt appointments, thorough examinations and clear explanations of findings and next steps. Recent examples include Kate Plant being praised for quickly diagnosing a dog’s problem and for reassuring care for an epileptic dog.
- •Routine care: Reviews mention vaccinations and nail/claw clipping, including a rabbit visit where both were handled smoothly and kindly.
- •Urgent and emergency care: Recent feedback includes emergency treatment for toxin ingestion, with one dog receiving a stomach pump after eating something potentially toxic.
- •Procedures and follow-up care: Reviews also refer to treatment carried out under general anaesthetic, followed by aftercare and nail clipping.
- •Support for nervous, seriously ill and end-of-life patients: Owners highlight patient handling for a nervous rescue dog, plus compassionate support during putting a pet to sleep and in a rescue cat’s final days.
Pricing
No published pricing information is currently available for this clinic, though some recent reviews describe medication and repeat prescription charges as high.
People
- •Dr. Hiren Shah: Praised for long-term continuity of care, knowledge, patience and compassion.
- •Kate Plant: Mentioned very positively for quick diagnosis, reassurance and being gentle with pets.
- •Laura and Katie: Praised by one long-term client for helping a nervous rescue dog become comfortable with visits, though feedback linked to Katie is mixed because of a separate negative front-desk experience.
- •Anneka: Thanked for stepping in and completing a nail clip quickly and calmly.
- •Michelle and Hannah: Named warmly in a recent positive review.
- •Mike: Referenced in relation to an earlier treatment episode involving a dog that had previously been under general anaesthetic.
- •Reception / customer care team: Experiences are mixed, with some owners describing staff as polite, friendly and helpful, while others report blunt communication or admin mistakes.
Reviews
Google rating: 4.5 stars from 464 reviews.
- •Many reviewers describe the clinical team as caring, professional and reassuring, with prompt appointments and pets being handled calmly, including nervous dogs and urgent cases.
- •Recent positive examples include a rabbit vaccination and nail clip, support during euthanasia and bereavement, an emergency stomach pump, and strong praise for Dr. Hiren Shah and Kate Plant.
- •Several owners value continuity of care and say examinations and procedures are explained clearly.
- •Negative comments mainly focus on pricing, especially medication and repeat prescription charges, along with occasional complaints about front-desk communication, admin errors and one review describing a weak consultation experience.
